A service account with non-expiring credentials is a ProjectWise account that has been configured to allow a service to log in without requiring a licensing token, and to stay logged in as long as it needs to without being disconnected. The actions performed by the service are recorded in the audit trail as having been carried out by the service account.

Services that require a service account with non-expiring credentials include:

• Automated File Processing document processors (full text indexing, thumbnail image extraction, file properties extraction)
• ProjectWise User Synchronization Service

The service account:

1. Should be a dedicated account.
2. Can be configured to use any type of authentication.
3. Must have these user settings turned ON:

   User setting	Purpose
   General > Enable as Service Account	Allows the service to log in without requiring a licensing token.
   General > Credential expiration policy > No expiration	Allows the service to stay logged in until the work is finished (the connection does not expire until the service logs out).

4. Should have this user setting turned OFF (optional, but recommended, especially if the service is processing documents):

   User setting	Purpose
   General > Use access control	Allows the service to access all of the documents it needs to access.